The platform

MyLÚA plugs into women's health the way Stripe plugs into commerce.

Stripe made it so any business could take payments without building the banking machinery itself. MyLÚA does that for care. One secure system, a growing portfolio of agents, and the machinery underneath handled.

Every surface she already uses

The agent changes. The architecture doesn’t.

A mother meets LÚA in the app, in a text, or on the web. A care team meets the same agents inside their dashboard, their site, or the tools they already run.

A woman on her porch swing with the MyLÚA app open
In the appAsk anything, any hour
A woman at her laptop reading an email from LÚA
An emailVisit coming up in 24 hours
A care team member seeing a mother's update inside the dashboard she already uses
Her care team's dashboardAmara logged three hard nights

Plus text, web chat, Slack, Teams and WhatsApp. Inside the enterprise stack, via IBM watsonx Orchestrate.

The agents

Agents are the product. The platform makes them fast and defensible.

Add the agents you need, the way you add items to a cart. Each one runs on the same secure foundation.

For mothers

  • Pregnancy Tips & SupportAnswers and support for pregnancy and postpartum.
  • Health Check-In SurveysSurveys to understand where you are emotionally, physically, and socially.
  • Find Local ResourcesSupport and programs near you.
  • Ask AnythingNot sure where to start? Share what's on your mind.

For doulas and care teams

  • Client Support & GuidanceGet help with education, planning, or client communication.
  • Client Insights & TrendsSee charts and summaries that show patterns across your clients.
  • Find Local ResourcesSupport and programs near you.
  • Ask AnythingNot sure where to start? Ask a question or describe what you need.

After every visit

The record, at the end of the visit.

A doula logs what happened in her own words, taps Generate AI Summary, and downloads a structured record of the appointment. If her agency bills Medicaid, LÚA can support notes for reimbursement (SOAP).

  • Real service time on the record: status, and the actual start to end
  • Her notes stay her words. The summary is generated from them, not instead of them

Enterprise · marketplace

MyLÚA Care Recommendation Agent

A care team submits a member's records in any format and gets back six sections: the needs in the file, an outreach urgency, a care pathway, referral routing, community programs looked up live at her location, and a coordinator summary. One member, or a whole panel. It's live in the IBM watsonx Orchestrate Agent Catalog, with Microsoft, Google, and AWS marketplaces to follow. Marketplaces are one way to buy. Agents can also be bought direct.

See what it returns

Security and trust

Trust is built into the architecture, not into a promise.

What she shares

Logs, check-ins, appointments

PHI stops here
Her care team Receives only what she has chosen to share
The AI model Receives no protected health information

PHI never reaches the model

Protected health information never reaches the AI model, enforced at the infrastructure layer, so patient data can't leak through it.

HIPAA compliant

High-level security keeps personal information private. Data is shared only with the care team a woman chooses. It's never sold.

Consent, upfront

The consent model is opt-in from the start. The woman decides what gets shared, before anything is shared.

Patent pending

The personalization framework behind the platform is patent pending, trained under clinical data-use agreements.

Trust is why it works: 79% of users felt comfortable sharing sensitive information, and 64% completed clinical assessments.

Built with IBM watsonx

Capable agents, with the governance and scale an enterprise needs.

MyLÚA runs on IBM watsonx Orchestrate and watsonx.ai, on IBM Cloud. That pairing gives buyers capable AI agents plus the enterprise governance, security review, and scale their procurement teams expect.

Michael Conward, Ph.D., on stage at IBM THINK 2026 for a panel on enterprise AI agent governance
Watch: MyLÚA at IBM THINK 2026. On stage: enterprise AI agent governance, with IBM's VP of watsonx Orchestrate, IBM's VP of Consulting, and Snapchat's People Technology lead.

Where it goes next

Maternal care is where we proved it. Women's health is where it goes.

Each new agent is mostly configuration on a platform already live. That's how the portfolio compounds.

Live today

Maternal care

Pregnancy through postpartum, on iOS and Android, in English and Spanish. Live with Metro Mommy Agency, our first paid pilot partner, a multi-state doula network.

Next

Menopause, and beyond

A new agent, the same platform, the same PHI boundary. New surface area without a new build, which is the whole argument for having a platform.

The Care Recommendation Agent returning need categories, an outreach urgency and a care pathway inside IBM watsonx Orchestrate

Live now

Care Recommendation Agent

Submit a member's records in one go and six structured sections come back, from the needs in the file through referral routing to real local programs looked up live at her location. It works case by case and across a panel.

One phone. One week.

The platform, in one mother's week.

See the platform working.

A demo takes 30 minutes and starts from your workflow, not ours.