Trust
She decides what's shared.
Her personal health details are kept out of the AI, her data isn't sold, and no outside AI company trains on it. MyLÚA is HIPAA compliant.
What happens to what she types
Her name and personal details are kept out of the AI.
On her phone
She checks in, in her own words.
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What her care team sees
Only what she chose to share.
We share how this works with customers during a security review.
Who sees what
Everyone sees only their part.
| Her | Everything. She decides what's shared. |
| Her doula or care manager | What she chose to share, plus her check-ins and visits. |
| The organization running her care | What needs follow-up and whether it was handled. |
| Her employer or health plan | Counts only. Not her answers. Small groups are hidden. |
| The AI model | Her words, with her personal details taken out. |
| Outside AI companies | Nothing. They don't train on her data. |
LÚA doesn't diagnose or prescribe.
It connects her to the people who do.
Where do LÚA's answers come from?
From curated, evidence-based sources on pregnancy, postpartum care, breastfeeding, mental health and nutrition. Some answers show their sources.
Is LÚA for emergencies?
No. If you're in crisis, call or text 988, or call 911.
For your security review
The details your team will ask for.
HIPAA compliant
Every access logged
Access to protected health information is logged and auditable.
Kept separate
Each organization's data stays separate.
AI tested, on an ongoing basis
For safety, fairness and accuracy.